FREQUENTLY ASKED QUESTIONS
You’ve Got Questions - We’ve Got Answers
HOW LONG IS YOUR PRODUCTION TIME? WHEN WILL I RECEIVE MY ORDER?
Every order is completely custom from start to finish, meaning no orders are batched! Every order received is reviewed and begins the production process. Production time is 4-6 weeks depending on the amount of orders and if you added customization.
HOW IS KAYLA DOUGLAS ARTISTRY DIFFERENT FROM OTHER DESIGNERS?
We have engineered our designs and patented the way we make them to focus on functionality, durability and making them super lightweight! All sets of wings weigh on average from 2-6 pounds at heaviest especially if adding appliques and jewels.
All Kayla Douglas Artistry wing designs feature a corset back that makes the wings width adjustable to fit every model, not only functional but also extremely stylish!
WHICH PAYMENT METHODS DOES KAYLA DOUGLAS ARTISTRY ACCEPT?
We accept all card payments, Paypal, Paypal Credit, and Payment Plan Options.
YOU MENTIONED PAYMENT PLANS, HOW DO I SET THAT UP?
On the Shop Page featuring all Kayla Douglas Artistry products, you will find a "Deposit Tab" for each set of wings we create. Choose the tab, and enter your email address in the mandatory field to receive the remaining amount due in a Square Invoice.
WILL YOU USE MY EMAIL TO SIGN ME UP FOR YOUR NEWSLETTER ON THE DEPOSIT TAB?
No! Absolutely not. Your email will not be auto signed up to receive Kayla Douglas Artistry emails unless you choose to subscribe. However, we would love for you to sign up for our newsletter to receive the latest updates on all new products, sales and events we may be hosting!
HOW DO I CUSTOMIZE MY SET OF WINGS AND WHAT DOES THAT MEAN?
As a new service, we started offering customization of your set of wings! This means you can now add appliques, jewels, chains, swarvoski crystals, etc. on your set of wings to tailor them to you and your brand! All you have to do is choose the customization tab in the product section, use the details tab and add any ideas you may have. Please include an email in your details. Our team will get back to you promptly and discuss your idea to bring your creation to life!